Data Retention Policy

Data Retention Policy

This policy sets out what information Mulberry & Thyme Luxury Hair Salon holds, how long we hold it for and when it will be deleted.

It also covers the procedure to follow regarding data requests.

  • Information held by us
  • How long is personal data held for?
  • Where is personal data held?
  • How is personal data deleted?
  • Access to personal information, correction and deletion

INFORMATION HELD BY US

We hold personal information about:

  • Clients
  • Former clients and prospective clients
  • Employees
  • Job applicants

We also hold information about financial transactions relating to these e.g. services or treatments provided, products bought, payroll information.

HOW LONG IS PERSONAL DATA HELD FOR? 

We aim not to hold personal data for longer than is necessary.

Unless requested by an individual, the following types of data will be held for the periods shown below, after which it will be securely deleted or destroyed:

TYPE OF INFORMATION RETENTION PERIOD
Client general records 12 months
Client health records 4 years
Financial transactions, invoices and supplier details 6 years
Employee records, contracts of employment, changes to terms and conditions, annual leave, training records While employment continues and up to 6 years after employment ends
Payroll and wage records including PAYE, income tax, national insurance, sick pay, redundancy payments 6 years from the financial year-end in which payments were made
Maternity records 3 years after the end of the tax year in which the maternity pay period ends
Job applications (unsuccessful) 4 months after notifying unsuccessful candidates
Emails One year from the end of the month in which they were received or sent unless a longer period is relevant as above.  Emails to and from ex-employees or contractors will be deleted within 2 weeks of them leaving unless these form part of the employment record – see above.

 

WHERE IS PERSONAL DATA HELD?

Personal data about clients, financial transactions and employees are held on our secure salon software system which is backed up every day or held in secure electronic files electronically which can be accessed only by the Director/Owner/Salon Manager.

Paper records are held in a locked cupboard or in secure archive storage.

HOW IS PERSONAL DATA DELETED?

Personal data is permanently deleted in accordance with the retention periods listed above from:

Salon software system

Electronic files

Emails

Paper records, which are securely shredded.

ACCESS TO PERSONAL INFORMATION, CORRECTION AND DELETION

To view our Privacy Notice, please visit our website, www.mulberryandthyme.co.uk

ll requests for access to personal information will be handled by the Director/Salon Manager.

Responses to requests will be made within 30 days.

All information relating to the individual will be compiled into a report and collected from:

  • Salon software system
  • Financial transactions
  • Emails
  • Other electronic records
  • Paper records (where applicable)